At Blismate, operated by KometKode Pvt. Ltd., we value your privacy and
are committed to protecting your personal data. This Privacy Policy outlines how we
collect, use, store, and protect your information when you use our dating and social
connection platform.
1. Information We Collect
We collect various types of information to provide and improve our services:
1.1 Information You Provide
Profile Information: Name, age, gender, photos, bio, interests,
preferences, and location when you create your Blismate account.
Communication Data: Messages, voice calls, and other communications you
exchange with other users through our platform.
Payment Information: Billing details and transaction history when you
purchase premium subscriptions (processed securely through third-party payment
processors).
Verification Data: Documents or information used to verify your
identity and ensure platform safety.
1.2 Automatically Collected Information
Device Information: Device type, operating system, unique device
identifiers, and mobile network information.
Usage Data: How you interact with our app, including features used,
time spent, matches made, and in-app actions.
Location Data: Precise or approximate location (with your permission)
to show you nearby matches and improve recommendations.
Cookies and Tracking: We use cookies and similar technologies to
maintain sessions, analyze usage, and personalize your experience.
2. How We Use Your Data
We use your information for the following purposes:
Matchmaking and Recommendations: Our algorithm analyzes your
preferences, behavior, and profile to suggest compatible matches for dating,
friendships, and soulmate connections.
Platform Functionality: Enable core features like messaging, voice
calls, profile browsing, and match notifications.
Safety and Security: Verify accounts, detect and prevent fraud, spam,
and harassment, and enforce our Terms of Service.
Service Improvement: Analyze usage patterns to improve features,
develop new services, and enhance user experience.
Communication: Send you important updates, notifications about matches
and messages, promotional offers (with opt-out options), and customer support responses.
Legal Compliance: Comply with legal obligations, resolve disputes, and
enforce our agreements.
3. Data Sharing and Disclosure
We respect your privacy and only share your information in limited circumstances:
3.1 With Other Users
Your profile information, photos, and activity status are visible to other users as part
of the matchmaking experience. You control what information appears on your profile.
3.2 Service Providers
We work with trusted third-party service providers who help us operate our platform
(cloud hosting, analytics, payment processing, customer support). These providers are
contractually bound to protect your data.
3.3 Legal Requirements
We may disclose your information if required by law, court order, or government request,
or to protect rights, safety, or property of Blismate, our users, or the public.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be
transferred to the new entity, subject to this Privacy Policy.
We never sell your personal data to third parties for marketing purposes.
4. Data Protection and Security
We implement industry-standard security measures to protect your data:
Encryption: All sensitive data is encrypted in transit (SSL/TLS) and at
rest using advanced encryption standards.
Access Controls: Strict internal access controls ensure only authorized
personnel can access user data for legitimate purposes.
Regular Audits: We conduct regular security audits and vulnerability
assessments to maintain platform integrity.
Account Security: We encourage strong passwords and offer security
features like two-factor authentication.
While we take extensive measures to protect your data, no system is completely secure.
Please report any security concerns immediately to
support@blismate.com.
5. Your Privacy Rights
You have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information in your profile
settings.
Deletion: Request deletion of your account and associated data (some
information may be retained for legal or security purposes).
Portability: Request your data in a machine-readable format for
transfer to another service.
Objection: Object to certain processing of your data, including
marketing communications.
Restriction: Request limitation on how we process your data in certain
circumstances.
To exercise these rights, contact us at
support@blismate.com or use the in-app
settings.
6. Data Retention
We retain your personal data only as long as necessary to provide our services and
fulfill the purposes outlined in this policy. When you delete your account, we remove
your profile and personal information within 30 days, except where we must retain data
for legal, security, or fraud prevention purposes.
7. Children's Privacy
Blismate is intended for users aged 18 and above. We do not knowingly collect
information from individuals under 18. If we discover that a minor has provided personal
information, we will promptly delete it. Parents or guardians who believe their child
has provided information should contact us immediately.
8. International Data Transfers
Blismate operates globally, and your data may be transferred to and processed in
countries other than your own, including India where our servers are located. We ensure
appropriate safeguards are in place to protect your data in accordance with this Privacy
Policy and applicable laws.
9. Third-Party Links and Services
Our app may contain links to third-party websites or services (such as social media
platforms). We are not responsible for the privacy practices of these external sites. We
encourage you to review their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, or legal requirements. We will notify you of significant changes through the
app or via email. Your continued use of Blismate after changes indicates acceptance of
the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your
personal data, please contact us:
KometKode Pvt. Ltd.
Mumbai, Maharashtra, India
Email: support@blismate.com
Phone: +91 777 706 5313
For data protection inquiries specifically, email:
privacy@blismate.com
12. Your Consent
By using Blismate, you acknowledge that you have read and understood this Privacy Policy
and consent to the collection, use, and sharing of your information as described herein.
💕 Your Privacy Matters
At Blismate, we believe meaningful connections start with trust. We're committed to
being transparent about how we handle your data and giving you control over your
privacy. If you ever have questions or concerns, we're here to help.